Uniworld Support & Customer Service
Our customer base has been expanded through industry leading customer service and our efforts to continuously improve all areas of the business.
Key elements of our customer service include:
- One point of contact via a dedicated Uniworld Account Manager & team
- We answer all Account calls within 5 rings of the phone
- Customer service coverage for 365 days of the year
- Network resilience & fault handling
- Timeliness & accuracy of billing data
- Management reports clearly showing tariffs, call summaries and billing details
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Regular Account Reviews including services, line usage, billing and possible efficiencies
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A UK-leading network partner...read more
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This website incorporates customer and dealer portals providing access to tools such as online billing.
In the event that you do need to make a complaint please refer to our Codes of Practice for details.
Care levels - Uniworld Communications.pdf
Download this file for more details on the care levels we provide.
Download this file for more details on the care levels we provide.
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Uniworld at Convergence Summit South
Uniworld is exhibiting at Convergence Summit South, Sandown Park, 5th-6th October 2010
Uniworld is 'Switchless Reseller of the Year'
Uniworld has won the prestigious 'Switchless Reseller of the Year' award at the 2010 Comms Business Awards.