Uniworld Communications - Complete Telephony Services & Business Telecoms Experts

About us

Uniworld has been providing services to business customers since 1995. We have grown from our start as a small business to become of the UK’s leading network resellers of a comprehensive range of telecoms and data communications.

In 2003 we were bought by the Gamma Telecom Group, the UK’s 4th largest voice carrier. This gives us a powerful story in that we can combine the best elements of working with a network with an understanding of the needs of customers and strong customer service.

Following the completion of a series of training modules (as part of an ongoing accreditation programme) in subjects such as sales, marketing, technical and customer support, Uniworld has achieved Platinum Partner status with Gamma.

The table below highlights some of the most important features and benefits that make Uniworld such a strong partner to our 8000 business customers.

Feature	Benefit	Evidence
Excellent customer service	Confidence in your provider and speedy resolution of any problems	One of the largest customer service teams for our size and type of company. No voicemail or voice response systems
Online billing	Easier admin for your telecoms	Access to online billing services, accurate billing and powerful management reports
High quality service	Confidence in your provider	Our dedicated in-house Service Support Team. 98.1% customer retention across more than 8000 organisations
Competitive pricing	Good rates without compromising service	Competitive tariffs. Our access to Gamma’s UK network
Financial stability	A long term and stable service provider you can have confidence in	Profitable. Owned and backed by Gamma Telecom, the UK’s 4th largest voice carrier with a turnover of more than £160m
Wide product portfolio	Good customer choice	Our comprehensive range of products & services